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Service Now Admin Training Institutes in Pune

Best Service Now Admin Training in Pune

Service Now Admin Training in Hadapsar & Best Service Now Admin Training Institutes in Pune

Service now Administration Training

The Prime Object of this course is to get hands on training on system administration. Recipients will learn primary configuration tasks, clues to work with UI policies, Data policies, Business rules, the Mobile Platform and activate Plugins.
Trainees will work with 2-key Process: Applications, the Knowledge Base and the service catalogue then create Workflow activities and approvals.
  • Recipients will learn to move on to configure Alerts and Notifications,

  • View Upgrading History and Status,

  • Ability to control System Access and Data Security,

  • Create Baseline Performance Metrics.

  • Finally, trainees will run Reports, configure SLAs,

  • Perform Instance Branding and Customization.

Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel.

Prerequisite for this Course:

  • Functional, Administrators and Implementers

  • Any Programmers

  • DataBase developers/administrators

  • Testing professionals

  • Enterprise Resource Planning professionals

  • Customer relationship Management professionals

  • Business Intelligence professionals

  • Business Process Management professionals

  • Middleware TL consultants professionals

  • Any degree Fresher’s

  • HP Service managers professionals

  • BMC Remedy Professionals

  • Computer Associates Service Desk Managers Professionals

  • IBM Smart Cloud Desk Engineers Professionals

  • ITSM/ITIL Professionals

  • Ticketing TL Professionals

  • Business Analyst/System analyst

Course Content of Service Now

Introduction to Service Now

  • What is Service Now

  • Why and who can use Service Now

  • Concept of cloud computing in Service Now

  • Introduction to ITIL foundation

  • Navigation and users

  • Helpful portals, releases

Incident Management

  • Overview

  • Incident management process

  • Continual service improvement to incident management

Change Management

  • Overview

  • Change management process (Raising, planning and Authorize)

  • Change management workflow and change task

  • Continual service improvement to change management

Problem Management

  • Overview

  • Problem management process (identify, Investigate, Resolve)

  • Problem management workflow and problem task types

  • Continual Service improvement to problem management

  • Context menu

Asset and Configuration management

  • Introduction to CI and Asset

  • Class and category CI

  • Model and type of assets

  • CMDB Plug-in and CI Relationships

Knowledge Management

  • Overview

  • Knowledge Management Roles

  • Application and Modules

  • Using Knowledge

  • Creating Knowledge

  • Translating Knowledge

  • Tracking and Reporting on Knowledge

SLA & SDLC

  • Introduction to SLA,OLA and UPC

  • SLA Workflow

  • Service Level Agreement

  • SDLC In Service now



Service Now Admin Training trainer Profile & Placement

  • More than 10 Years of experience in Service Now Admin Training
  • Has worked on multiple realtime Service Now Admin Training
  • Working in a top MNC company in Pune
  • Trained 2000+ Students so far in Service Now Admin Training.
  • Strong Theoretical & Practical Knowledge
  • Certified Professionals

Service Now Admin Training Placement in Pune

  • More than 2000+ students Trained in Tibco Nimbus Training
  • 92% percent Placement Record
  • 1000+ Interviews Organized

Service Now Admin Training batch size in Pune


Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 8 (maximum)

Service Now Admin Training Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 8 (maximum)

Service Now Admin Training Fast Track batch

  • Seats Available : 5 (maximum)

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